GRI Society

ASPECT: Community
SO1. Core  Percentage of operations with implemented local community engagement, impact assessments, and development programs. not

The Group constantly dialogues with the various local institutions and other organizations, including public transport companies, as to assess the relevant impacts the corporate activities and decision may have on the communities.
The percentage required is not available, since a measurement system for this indicator is not implemented.

SO9. Core  Operations with significant potential or actual negative impacts on local communities. fully  
When considering the Group core activities, the negative impacts on local communities are the following: economic impacts, i.e. those associated to job offer and purchase of goods and services from local suppliers; logistic impacts, i.e. those linked to commutes and transfers for duty; and environmental impacts, i.e. those due to transfers and building management (pollution risk).
SO10. Core  Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities. fully
The Group is committed to a sustainable management in the environmental field (see Generali and the environment in SR 2013) and in the social one (employment agreements and policies for business combinations and corporate restructuring)
FS13. CoreAccess points in low-populated or economically disadvantaged areas by type.not Sales and claims settlement networks of the Generali Group are widespread in several markets and also in lowpopulated areas. The possibility of communicating by phone or internet with the Group companies in case of underwriting and in the claim settlement process also contribute to reduce barriers to access to services.
FS14. CoreInitiatives to improve access to financial services for disadvantaged people.fully The websites of the Generali Group companies are in accordance with the Group web guidelines which comply with the international standards defined by Web Accessibility Initiatives (WAI). The guidelines also provide some suggestions about usability and accessibility for the disabled, such as increasing font size, increasing contrast of font and page background, suitable colour choices for font and background, keyboard navigation, automatic underlining of all links, limited use of flash animation, HTML version of the press releases, communications and sections, thereby guaranteeing access to the greatest possible number of users and avoiding all forms of
ASPECT: Corruption
SO2. Core Percentage and total number of business units analyzed for risks related to corruption.
fully 10 Information as for 2013 is not available. The Generali Group is committed to carry out a new risk assessment for corruption during 2015 (data will be available in 2016).
SO3. CorePercentage of employees trained in organization's anti-corruption policies and procedures.
fully10In accordance with information reported from the main countries, almost 1/3 of Group workforce received training on corruption.
SO4. CoreActions taken in response to incidents of corruption.fully10There was no evidence of concluded legal cases regarding corrupt practices brought against the Group companies or their employees.
ASPECT: Public policy
SO5. Core Public policy positions and participation in public policy development and lobbying.
fully 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 The Generali Group has relations with public institutions mainly through national trade associations.
SO6. AdditionalTotal value of financial and in-kind contributions to political parties, politicians, and related institutions by country.fully10
ASPECT: Anti-competitive behavior
SO7. Additional  Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.
Six legal actions were initiated against Group insurance companies in 2013.
There was no evidence of the outcomes of such actions.

ASPECT: Compliance
SO8. Core  Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.
In 2013 Group companies received fines for just over 1.3 million euro. Of these, about 572,000 euro involved sanctions for non-compliance with laws and regulations other than those reported in the EN28 and PR9 indicators.
The total number of non-monetary sanctions for non-compliance with laws and regulations is not available.

Assicurazioni Generali S.p.A. - C.F. e P.IVA 00079760328